At Stepping Stone Independent Living Ltd. we value feedback from our service users, families and outside agencies. Each Service User is advised of our Complaints Procedure. Details of this procedure are contained in the Service User Guide for their personal use. Service users, or people acting on their behalf, are supported to make comments and complaints in order to ensure a high quality service for our service users. Stepping Stone Independent Living will take any complaint seriously and take necessary action to resolve problems.
If you have any comments or suggestions about our Services we would be pleased to hear from you. Please talk to a member of staff, or the Manager, who will be able to help you. Alternatively, you may wish to write to us and we will respond to you as soon as possible.
If you wish to make a comment on the service we provide please: Contact Us